Your reviews are precious

Joffrey Le Naour

25/07/2026

I'm very satisfied with this service. My move from Toulouse to Quimper in Brittany went without a hitch. I only rented the truck a week in advance, so it was readily available. The instructions were very clear, from the app to the return. I didn't need to contact customer service personally. The deposit was returned within the stated timeframe, and the service was very responsive when I picked up the truck myself. We don't move every month, but I would definitely recommend this service to friends and family.

E G

24/07/2026

A brilliant concept that makes life easier. Everything is easy and the rental vehicle was in very good condition.

marcel hartmann

23/07/2026

I rented a City Drop truck for the third time (!!!)…the first two experiences were perfect! The trucks were clean, in good condition, and reasonably priced. However, the third time was a much worse experience. The truck was "worn out," and while driving on the highway, I realized the left rear turn signal wasn't working! The truck was dirty inside and out, dented all over, the key was in pieces, and the steering wheel was very wobbly above 100 km/h. Yes…I did arrive…but even the map for returning the vehicle was outdated…and I drove around quite a bit before finding the right spot. And all this for a rental price that had become far too expensive compared to my first two experiences. Yes, at that price, I expect the rented truck to be in perfect condition!

Famille Laplace

22/07/2026

Perfect service and spotless vehicle

Thomas Forget

22/07/2026

The truck we picked up had a slow leak in the front left tire when we received it. The only solution offered was to change the tire myself, without any apology, explanation, or compensation. We lost a lot of time on our move and took risks driving before realizing the tire was indeed flat—very poor service considering the rental price.

ana miranda

21/07/2026

The trip went well, unfortunately the next day the truck had a problem, but City Drop was very responsive and found a solution. I recommend them 😊

Yvan Dubois

18/07/2026

Good and practical

camille lafarge

18/07/2026

The booking process was fairly simple and the price reasonable for a one-way rental. We encountered a few bugs with the app, which kept crashing when we tried to pick up the vehicle. A few points we wanted to mention: the parking lot where we picked up the vehicle was closed for an event, but we hadn't been informed beforehand. One of the headlights was out of order. The non-refundable fuel system was a significant drawback, as the fuel gauge was practically empty when we picked up the vehicle. Finally, the problem with City-Drop was resolved, but it caused us considerable stress: we received an email the day before informing us that the vehicle wouldn't be available at our original pick-up location, but rather more than an hour and a half away…

Bastien Billault

17/07/2026

A pretty good experience for a move from Tours to Vannes. The truck was in good condition, slightly dirty on the outside but functional. The brake pad warning light needed replacing, which was reported at the end of the rental, as well as a problem with the rear turn signal wiring. Very good value for money compared to other companies (Europ... or others). The app is very well designed and functional (fuel percentage system, vehicle condition report, etc.). Perhaps a little more follow-up from you after a long rental period would be helpful. I would rent from City Drop again when needed.

Victoria Rigal

17/07/2026

Perfect

MAURICE-THEO MORIN

17/07/2026

City-Drop's team answers : Hello Maurice-Theo, Thank you for taking the time to leave us a 3/5 rating. At City-Drop, we always strive for perfection! If your experience was generally satisfactory but some aspects could be improved, we would greatly appreciate your feedback. Please feel free to share your suggestions or comments by writing to our team at [email protected]. Wishing you a wonderful day, The City-Drop Team

Ninou Métral

16/07/2026

City-Drop's team answers : Hello, A huge thank you for this superb 5/5 rating! ⭐⭐⭐⭐⭐ Knowing that your experience with City-Drop went smoothly puts a big smile on our faces. That's exactly why we make renting vans so easy every day! We look forward to helping you with your next trip, giving you complete freedom. Safe travels, The City-Drop Team

eric .n

16/07/2026

City-Drop's team answers : Hi Eric, Thank you so much for your excellent 4/5 rating! 📈 We're delighted that you were happy with your experience with City-Drop. If you have any suggestions to help make your next rental a perfect 5/5, please don't hesitate to share! We look forward to seeing you again for your next one-way trip, and happy driving! The City-Drop Team