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Read our customers' reviews
Dorian Gouley
09/04/2026
Very happy with the rental; the truck was more than adequate, with only a few minor dents on the bodywork. Despite a mistake on my part when handing over the keys, customer service responded quickly to my email on a Sunday!
Natacha Catelain
09/04/2026
Picking up the autonomous truck was relatively simple; the vehicle matched the description and is recommended.
Anne GAULT
09/04/2026
Simple and easy procedure. Truck rented clean and in good condition.
Pierre Roy
09/04/2026
City-Drop's team answers : Thank you so much, Pierre Roy, for your excellent rating. We look forward to working with you again with City-Drop!
Cathy Festivi
09/04/2026
Booking was easy to do online, however the truck was very dirty and it was difficult to take decent photos as it was parked against a fence and in the trees.
Rebecca Natterer
08/04/2026
Perfect! On the day of pickup, we collected the car without any problems – the app worked flawlessly, without any issues whatsoever. The Sprinter definitely had some signs of wear, but everything was fine. We inspected everything thoroughly and took photos and videos – there was no damage that affected its roadworthiness. The car had a few scratches on the exterior, but we documented them carefully and it wasn't a problem. We also checked the tires and oil, and everything was fine. We drove a total of 1800 km with the Sprinter and had no issues. Customer service also responded immediately to a preliminary inquiry. On the day of return, the app also worked perfectly, and the return process went smoothly – the deposit was refunded very quickly. I wanted to specifically mention the app because some reviews complain about its poor performance. The only thing one could criticize is that everything is in French, and we couldn't find a way to change the language in the car. In the end, everything was understandable, but it would be nice if the language could at least be changed. 5 stars, highly recommended, and I'd gladly use it again! Thank you very much.
Remi
08/04/2026
City-Drop's team answers : Thank you very much Remi for your excellent rating. We look forward to assisting you again with City-Drop!
Claire GUERIN
08/04/2026
A fantastic experience and top-notch customer service. My truck was fully loaded, but I had severe food poisoning and couldn't leave: the very responsive customer service team on the phone extended the rental for a very reasonable additional fee. The process and the app are extremely well-designed. My trip from Nîmes to Munich went smoothly.
Francis Sanchez
08/04/2026
A rental company with excellent value for money.
Fannouillle
08/04/2026
It's great! I rented a 20m³ van for my move from Aix-en-Provence to Annecy, everything went smoothly, the van was practically brand new, and I had no problems with the deposit. I highly recommend it!
Yassine CHACRONE (ヤシン)
08/04/2026
It was smooth! Perfect! Car pick-up and drop-off was simple, quick, and efficient.
christian Berson
08/04/2026
Location close by and easily accessible
alain galfre
08/04/2026
The rental went very smoothly, easy to pick up and drop off. I highly recommend it.
Selma Montgelard
04/04/2026
Efficient and very convenient rental. Picking up and returning the vehicle is self-service, allowing you to do it at any time. The vehicle was in very good condition and the price was reasonable. There was just one button that wasn't working, which prevented me from entering my route on the screen; a phone holder would have been a welcome replacement.
Sidriss Elghazi
04/04/2026
Super easy to pick up and drop off, quick and efficient