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Read our customers' reviews

sebastien francois

sebastien francois

06/10/2026

Efficient and fast concept... the app for the vehicle check-in and check-out is great. However, the truck is quite old (117,000 km and damaged all over), so we're less worried about damaging it!

Christophe Pertiga

Christophe Pertiga

06/10/2026

Easy, quick, and reasonably priced. The only downside was the truck wasn't very clean and there was a minor issue with the rearview mirror. Otherwise, it was great! 👌🏼

JPSP JPSP

JPSP JPSP

06/10/2026

Hello, everything is great, thank you again.

Ashley Edwards

Ashley Edwards

06/10/2026

No problems with this van rental. The only issue was that the van was parked in a spot that didn't allow for taking photos of the initial condition report, and therefore couldn't unlock the vehicle. But customer service was very responsive. I'll use City-Drop again for my next rental.

Brigitte Kunzli

Brigitte Kunzli

06/10/2026

Ludovic COYET

Ludovic COYET

06/10/2026

Perfect

Giraudet Paulette

Giraudet Paulette

06/10/2026

Super practical and extremely well designed

clotilde bonduel

clotilde bonduel

06/10/2026

Super convenient! I recommend it.

Mauche Nathalie

Mauche Nathalie

06/10/2026

We were quite surprised by the time it took to pick up the vehicle, and the same on the return. The location of the vehicle wasn't clear enough, which caused us to waste a lot of time at the start and cost us an extra €50 upon arrival. Otherwise, we were happy with the vehicle.

Nicolas SIADOUX

Nicolas SIADOUX

06/10/2026

Clean and functional truck, easy-to-use app, nothing to complain about for this second experience.

D DeuD

D DeuD

06/10/2026

This is the fifth time in two years that I've used the service (van rentals for moving). The vans weren't brand new each time, but they were all drivable. All five times went smoothly, and I only had to contact customer service twice: once for a van with a cracked windshield when I picked it up, and customer service arranged a replacement within 15 minutes; and once for a brake problem during the trip, and customer service helped me (though they didn't necessarily offer an immediate solution like roadside assistance). So overall, I'm very satisfied. I'll use them again. The pros: price, weekend availability (returned on Sunday). Tip: Remember to pick up the vehicle during customer service hours, just in case!

Aziz Nabi

Aziz Nabi

05/10/2026

Sylvie Rogier

Sylvie Rogier

05/10/2026

Very easy access… the truck was very clean and superbly equipped… the only drawback was that taking photos took a little time!!

Fédé LB

Fédé LB

05/10/2026

Very good and practical experience. It's a shame that the final vehicle condition report and the truck's specifications aren't accessible before the initial inspection. The app had some issues working for the final inspection, and the photos need to be taken just before closing, but the parking spaces don't allow for proper exposure. Otherwise, everything was great.

Léa Basseler

Léa Basseler

05/10/2026

Super convenient, no hassle, allow a little time to do the inventory on arrival but great!

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