Your reviews are precious

Read our customers' reviews

Sdur

Sdur

27/03/2024

First experience with this type of online rental. The application guides the user.

Fab Kerma

Fab Kerma

27/03/2024

Impeccable service, pleasant people, I recommend

Paul Gourlet

Paul Gourlet

27/03/2024

Everything went for the best

Severine Dosjoub

Severine Dosjoub

27/03/2024

Everything was going well until the payment was supposedly made in 3 installments with Klarna which debits in one go! Partner to avoid gentlemen from city drop if you read me. THANKS

Cyrille Casabonne

Cyrille Casabonne

25/03/2024

Unlimited km good rental price expensive

City-Drop's team answers : Hello, We are delighted to see that the unlimited mileage included in your contract was able to meet your needs. Concerning rental rates, these are calculated according to the duration of your reservation, the desired volume, the distance as well as supply and demand. We remain at your disposal for any further information. Kind regards, the City-Drop team

Oussama Benazzouz

Oussama Benazzouz

25/03/2024

A big problem with my billing, my deposit is still not returned.

Timothée Cian

Timothée Cian

17/03/2024

Very good discovery, easy to use, very attractive price and responsive customer service

City-Drop's team answers : Thank you Timothée for this great rating, We are delighted that you enjoyed the City-Drop experience. Looking forward to making you travel again ;)

Marie Leleu

Marie Leleu

16/03/2024

Nothing to complain about, truck in very good condition. Responsive customer service

City-Drop's team answers : Thank you Marie for this great note. Looking forward to seeing you again at City-Drop ;)

Nicolas N

Nicolas N

14/03/2024

Flawless. A little stress at the start, quickly resolved!

City-Drop's team answers : Thank you Nicolas for your feedback, We are delighted that your customer experience went well. We hope to see you again soon behind the wheel of one of our vehicles ;)

Christine Depecker

Christine Depecker

14/03/2024

Very satisfied, recommended

City-Drop's team answers : Thank you Christine for your feedback, We are delighted that your customer experience went well. We hope to see you again soon behind the wheel of one of our vehicles ;)

Marine Picci

Marine Picci

14/03/2024

Fast, efficient and everything is clear, when you're making a long journey it's very reassuring!

City-Drop's team answers : Thank you Marine for this great rating, We are delighted that you enjoyed the City-Drop experience. Looking forward to making you travel again ;)

Christophe Avio

Christophe Avio

14/03/2024

Practical Simple Effective

City-Drop's team answers : Thank you Christophe for this great rating and this great comment. We look forward to seeing you again at City-Drop ;)

Claire ROUSSEAU SCOLARI

Claire ROUSSEAU SCOLARI

14/03/2024

System not always reassuring - lights on, ultimately preventive, recovery and return of the vehicle a little stressful... on first use. But very present interlocutors, even on Sundays.

City-Drop's team answers : Thank you Claire for this note. Concerning the lights, we actually program them in advance in order to be able to carry out vehicle maintenance between rentals. We are delighted that you enjoyed your experience with our customer service. We hope to see you again soon at City-Drop :)

Alain BIRBES

Alain BIRBES

12/03/2024

Perfect service, vehicle in perfect condition, very comfortable. I was refunded a canceled reservation. I have used this service several times and will use it again. I wholeheartedly recommend it!

City-Drop's team answers : Thank you Mr BIRBES, Our concept exists to facilitate your move, And it is thanks to your feedback that we improve every day. We hope to see you again soon at City-Drop ;)

Eric Capdeville

Eric Capdeville

10/03/2024

Value for money, and ease of pick-up and return. Not enough photos when taking the vehicle (mileage and interior)

City-Drop's team answers : Thank you Mr CAPDEVILLE for this great rating, Thank you for helping us improve thanks to your feedback, Looking forward to seeing you again at City-Drop ;)

Back to top of page